Customer Service Training
We provide on site and virtual learning solutions, executive coaching, and keynote speaking for tomorrow workforce.
We provide on site and virtual learning solutions, executive coaching, and keynote speaking for tomorrow workforce.
Regina Clark, CSP delivers the majority of the training programs in the tri-state area. If she is not available, her staff of trainers are subject matter experts who have been designing and delivering training programs for more than 30 years.
We deliver soft skills training programs for today's professional. Our core topics include:
Communication Skills
Presentation Skills Training
Customer Service Training
Management & Leadership Development
Improving the Patient Experience
We believe laughter and learning go together. Adults learn when they want to and when they are engaged in the learning process. Our programs are highly interactive and our mission is to ensure that the learner walks away with measurable outcomes.
Do you need help moving others through change? Our PIVOT program starts with an adaptability challenge and then we share the PIVOT principles.
We can design a program just for your employees or we can deliver one of our core programs onsite. Click on a file to download.
Assertive Communication Skills for Women (docx)
DownloadLeading Teams (docx)
DownloadManaging Made Easy (docx)
DownloadPresentation Skills (docx)
DownloadTrain the Trainer (docx)
DownloadCoaching and Counseling (docx)
DownloadEffective Leadership (docx)
DownloadCreating WOW Customer Experiences (docx)
DownloadCustomer Service on the Telephone (docx)
DownloadIs Your Net Working? (docx)
DownloadSecrets to Facilitation (docx)
DownloadStorytelling for Presentations (docx)
DownloadBusiness Etiquette (docx)
DownloadCreative Problem Solving (docx)
Download2020 Training Programs (pdf)
DownloadBe the first to hear about upcoming course registration and special events.
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